Unite8 Sports Privacy Policy & Data Protection

1 Introduction & Scope

Unite8 Sports (https://unite8sports.app) is a trusted online sports betting platform for users in Bangladesh. We understand how valuable your personal information is to you. This privacy policy clearly sets out what data we collect, why we collect it, how it is stored, and what rights you have.

This privacy policy applies to the Unite8 Sports website, mobile app, and all related services. By using our platform, you automatically agree to this policy. If you have any objections, please contact us before using our services.

Unite8 sports has developed its Privacy Policy in accordance with applicable data protection laws in Bangladesh and international best practices. We believe transparency is the foundation of security.

2 Data Collection

Unite8 Sports only collects information that is strictly necessary. No unnecessary or excessive data is collected. The types of information we collect are described below.

2.1 Information Collected at Registration

• Full Name (as per National ID)
• Date of birth (for age verification)
• Mobile number (for contact and payment verification)
• Email address
• Current address
• Preferred payment method

2.2 Information Collected for KYC Verification

• Copy of National ID (NID) or passport
• Selfie or photo (for identity matching)
• Utility bill or bank statement (for address verification)

2.3 Automatically Collected Information

When you use the unite8 sports platform, certain information is collected automatically. This includes:

Data Type	Purpose	Retention period
IP address	Security & Fraud Prevention	90 days
Device Information	Platform optimization	30 Days
Login timestamps and logs	Account Security	1 year
Betting history	Service Delivery & Analytics	5 years
Transaction records	Financial Accounting & Regulatory Requirements	7 years

3 Purpose of Data Use

Unite8 Sports uses collected data solely for the purposes listed below. Your information is never used for any unauthorized purpose.

• Account Management: For registration, login, and profile management.
• Identity Verification: To verify age and identity, and to prevent fraud.
• Payment Processing: To ensure safe deposits and withdrawals.
• Customer support: To resolve your issues and answer your questions.
• Platform improvement: To analyze and improve the user experience.
• Promotional Communications: To keep you informed about offers and bonuses, with your consent.
• Legal obligation: To meet regulatory requirements.
• Responsible Gaming: To identify signs of addiction and provide appropriate support.

4 Data Sharing Policy

Unite8 Sports never sells, rents, or shares your personal information for commercial purposes. However, data may be shared in the following limited circumstances:

4.1 Permitted Circumstances

• Payment Processors: For transaction processing with bKash, Nagad, and Rocket only.
• Legal obligation: In response to a court order or a lawful request from a government authority.
• Fraud prevention: To relevant authorities for the prevention of financial crime.
• Technology partners: Trusted service providers for platform operations, bound by strict confidentiality agreements.

5 Cookies & Tracking

Unite8 Sports uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience and keep you logged in.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytical Cookies: To collect platform usage statistics (anonymized).

Analytical and functional cookies can be disabled at any time through your browser settings. Please note that disabling cookies may affect the functionality of some services.

6 Data Storage & Security

Unite8 Sports uses industry-standard security technology to keep your data safe. Our security systems are continuously updated.

• SSL/TLS Encryption: All data transfers take place over encrypted channels.
• AES-256 Storage Encryption: All sensitive data stored in the database is encrypted.
• Firewall protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: Regular security testing conducted by independent experts.
• Two-factor authentication (2FA): Option to enable 2FA for additional account security.
• Restricted access: Only authorized personnel have access to data on a need-to-know basis.

6.1 Response to Data Breaches

In the event of a data breach, Unite8 Sports will notify affected users via email and SMS within 72 hours. We will also take immediate steps to minimize any damage and inform the relevant authorities.

7 Your Rights

As a unite8 sports user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Know: The right to know what personal information we hold about you.
• Right to Rectification: The right to request corrections to inaccurate or outdated information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to data portability: The right to receive your data in a structured, portable format.
• Right to restrict processing: The right to request that data processing be paused in certain circumstances.
• Right to object: The right to object to promotional communications or profiling.

8 Minor's information

Unite8 sports is available to users aged 18 and above only. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If a minor creates an account using false information and this comes to our attention, the account will be immediately suspended and all collected data will be deleted.

If you believe a minor is using our platform, please report it to support@unite8sports.app.

9 Policy Updates

Unite8 Sports reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified via your registered email or through a platform notification.

The date of any change will always be noted at the top of this page under "Last Updated." Continued use of the platform after any changes constitutes your acceptance of the revised policy. If you have any objections, please notify us before the changes take effect.

10 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team:

• Email: support@unite8sports.app
• Service hours: 24 hours, 7 days a week
• Response time: Typically within 24–48 hours

For further assistance, visit our Help Center Visit or FAQ Find answers to your questions on the page.